That awkward moment

The negotiations — a delicate thing. Sometimes the sales Manager feels that he did everything right, but the deal still did not take place. Does this mean that he was actually wrong? Maybe not. But it is likely that he, without realizing it, caused rejection in a potential client.

Jeffrey James, author of the Sales Source blog, shared a list of such actions. Everyone who needs to convince someone or sell something from time to time should get acquainted with it. Read it, and if you notice something like this behind you, stop immediately:

1. Talk to the client’s teeth (instead of talking to them).

2. Talk more than listen. Continue reading →