Labor code: crimes and punishments
The biggest mistake employers make is hiring an employee without an employment contract. Many managers think that the absence of a contract removes their responsibility for non-compliance with labor laws…

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Everything you need to know about online sales registers
Does the activity of online stores and infobusiness fall under the Federal law-54? Neither online stores nor infobusiness activities are named in the list of activities that are exempt from…

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New year's rake: how not to make a mistake at a corporate party
The CEO of a large and successful Russian company — by the way, an Expat who recently took up his position — was so worried about the arrangement of a…

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communication

Aggressive seller

Today we will talk about how to protect yourself from aggressive sellers, and if you are connected with sales, how to avoid falling into all sorts of difficulties in trying to sell the customer at any price what he really does not need.

It doesn’t matter what you buy or sell: a car, a fitness club card, insurance, or a toaster.

We distinguish assertiveness from aggressiveness

There is a difference between conditionally positive assertiveness and definitely negative aggressiveness, and it is worth catching. Continue reading

10 trends that will help win customers in 2020

Customer experience has long been not just a buzzword, but an important trend that will reach a new level in 2020. These are the client’s impressions of interaction with the company. If you focus not on how to convince the customer that your product is the best, but on creating a better interac experiencetion and service level, you can achieve much greater results.
According to research by the consulting company PricewaterhouseCoopers, 73% of buyers believe that the quality of customer service is an important factor when making their purchase decision.
10 trends that will help win customers in 2020. Continue reading

Formation and change of the authorized capital of LLC in 2015
Formation and change of the authorized capital of an LLC in 2015the independent opening of a business must take into account many nuances-from registration formalities to agreements between partners to…

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Five advantages of owls over larks
The lark mode is still associated with hard work and piety, while the owl mode is associated with laziness, a Bohemian lifestyle, and a tendency to excess.Despite the fact that…

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Choosing equipment for catering — we don't spend too much, we get what we need
The restaurant business has been attracting aspiring entrepreneurs for decades. It's not about high profits and quick payback. Interest lies in the non-material plane. Your institution is a way of…

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The philosophy of failure. How failures help you achieve success
Many people have a cherished dream. But why does not everyone decide to implement it? Perhaps it is because it is simply afraid to take on a difficult task: what…

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