Apologizing is a bad habit
Sometimes, in order to smooth out the roughness of our actions, we rush to apologize. Apologies are considered as a way to correct errors or as compensation for possible inconvenience.…

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Formation and change of the authorized capital of LLC in 2015
Formation and change of the authorized capital of an LLC in 2015the independent opening of a business must take into account many nuances-from registration formalities to agreements between partners to…

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Advertising methods of business promotion
Advertising is the engine of trade. This statement has long been unquestionable. The rule works almost 100%, applies to the promotion of almost all products and services on the market.…

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personalized experience

10 trends that will help win customers in 2020

Customer experience has long been not just a buzzword, but an important trend that will reach a new level in 2020. These are the client’s impressions of interaction with the company. If you focus not on how to convince the customer that your product is the best, but on creating a better interac experiencetion and service level, you can achieve much greater results.
According to research by the consulting company PricewaterhouseCoopers, 73% of buyers believe that the quality of customer service is an important factor when making their purchase decision.
10 trends that will help win customers in 2020. Continue reading

Why you don't need to leave your comfort zone
As you know, "all self-improvement books boil down to the fact that a person from Miami advises a person in Magadan to get out of their comfort zone" — a…

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Small companies make mistakes when they copy the strategy of large corporations
Allan DIB, author of the book "Marketing plan on one page: get new customers, earn more money, get out of the crowd", claims that a well-thought-out marketing plan will help…

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Five advantages of owls over larks
The lark mode is still associated with hard work and piety, while the owl mode is associated with laziness, a Bohemian lifestyle, and a tendency to excess.Despite the fact that…

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Professional burnout: what is expressed and how to deal with it
From time to time, each of us faces the problem of professional burnout, regardless of whether we love our work or consider it an unavoidable evil for survival. Remember the…

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