Introverts in the office: rules of survival
The modern world is a world of smiling, sociable, very active in communication and leisure, physically healthy people, in which, unfortunately, there is little space for those who do not…

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How to survive in a new workplace
A new job can be associated with a lot of dizzying opportunities and hopes. However, a job change is always exciting, no matter how many times you change it —…

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Eye for eye. And 10 more business rules of Donald trump
Before being elected President of the United States, Donald trump was just a very famous billionaire who made a name and fortune in real estate. To be precise, he did…

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Cloud of conflict – a tool for networking and transformation

Almost any state of tension can be expressed in the framework of the conflict model. The conflict model has at least three main advantages:First, we see the immediate problem with extreme clarity, and we understand “why” we are in the conflict.
Second, we significantly reduce the ever-growing irritation about conflict, and as much as possible keep negative emotions under control.
The third and most important advantage is that a correctly constructed conflict model automatically gives us the key to resolving it, and I will explain why this is so. Continue reading

10 trends that will help win customers in 2020

Customer experience has long been not just a buzzword, but an important trend that will reach a new level in 2020. These are the client’s impressions of interaction with the company. If you focus not on how to convince the customer that your product is the best, but on creating a better interac experiencetion and service level, you can achieve much greater results.
According to research by the consulting company PricewaterhouseCoopers, 73% of buyers believe that the quality of customer service is an important factor when making their purchase decision.
10 trends that will help win customers in 2020. Continue reading

10 commandments of sales growth
COMMANDMENT # 1. BE GREEDY All entrepreneurs want to increase sales. Those who don't admit it are lying! In fact, they just want a big increase in sales! After all,…

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How to stay productive under extreme stress
We usually talk about how to increase personal effectiveness by combining the routine of private life with work. But, unfortunately, each of us faces situations that go beyond the ordinary…

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Why we don't like age-related colleagues and how fair it is
Employees of retirement and pre-retirement age are often valuable professionals with extensive work experience and in some cases are cheaper than their younger colleagues. This is what makes employers put…

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The lessons of the crisis economies or reduce expenses wisely
Despite the crisis, life does not stand still, profit continues to exist and money still needs to be earned. How to approach the crisis situation from an economically competent point…

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