Small business with minimal investment — what to try?
To start your own business, you need an idea. Just do not necessarily look for the right ideas in your own head, a huge number of which have already been…

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Why we don't like age-related colleagues and how fair it is
Employees of retirement and pre-retirement age are often valuable professionals with extensive work experience and in some cases are cheaper than their younger colleagues. This is what makes employers put…

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How to survive in a new workplace
A new job can be associated with a lot of dizzying opportunities and hopes. However, a job change is always exciting, no matter how many times you change it —…

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consulting company

Cloud of conflict – a tool for networking and transformation

Almost any state of tension can be expressed in the framework of the conflict model. The conflict model has at least three main advantages:First, we see the immediate problem with extreme clarity, and we understand “why” we are in the conflict.
Second, we significantly reduce the ever-growing irritation about conflict, and as much as possible keep negative emotions under control.
The third and most important advantage is that a correctly constructed conflict model automatically gives us the key to resolving it, and I will explain why this is so. Continue reading

10 trends that will help win customers in 2020

Customer experience has long been not just a buzzword, but an important trend that will reach a new level in 2020. These are the client’s impressions of interaction with the company. If you focus not on how to convince the customer that your product is the best, but on creating a better interac experiencetion and service level, you can achieve much greater results.
According to research by the consulting company PricewaterhouseCoopers, 73% of buyers believe that the quality of customer service is an important factor when making their purchase decision.
10 trends that will help win customers in 2020. Continue reading

How do businesspeople act in a crisis
Many young entrepreneurs tend to be afraid of the word "crisis". The moment is quite difficult, a turning point that requires changes both in your own mind and in your…

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10 trends that will help win customers in 2020
Customer experience has long been not just a buzzword, but an important trend that will reach a new level in 2020. These are the client's impressions of interaction with the…

...

Small business with minimal investment — what to try?
To start your own business, you need an idea. Just do not necessarily look for the right ideas in your own head, a huge number of which have already been…

...

How to survive in a new workplace
A new job can be associated with a lot of dizzying opportunities and hopes. However, a job change is always exciting, no matter how many times you change it —…

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